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If your website was compromised 60-days ago and you only found out today when Google sent you a malware notification and blocked your site as unsafe for visitors, then you don’t have a viable backup from GoDaddy.Īdmittedly, rolling 30-day backups are a common offering among managed WordPress hosts, unfortunately, some of the common third-party backup solutions, like the BackupBuddy plugin, do not work well on GoDaddy servers given aspects of their configuration. This is a good start, but not fully adequate. GoDaddy provides daily backups for the most recent 30-days. After the initial disclosure GoDaddy revealed that the breach extended to a number of GoDaddy brands: tsoHost, Media Temple, 123Reg, Domain Factory, Heart Internet, and Host Europe. Access to an SSL certificate key would leave an ecommerce site vulnerable to interception or alteration of order or credit card information in transit.

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Access to an unchanged administative password or database access would potentially allow anything from widespread alternation of a site’s content or function to complete exfiltration of any data stored by the site, such as contact form submissions, personal identifying information (PII), etc.

For a subset of active customers, the SSL private key was exposed.Īccess to email and customer numbers presents customers with an increased risk for phishing attacks.

For active customers, sFTP and database usernames and passwords were exposed.

The original WordPress Admin password that was set at the time of provisioning was exposed.

Up to 1.2 million active and inactive Managed WordPress customers had their email address and customer number exposed.

The filing states the following customer information was exposed: So what is my experience of their product you ask? Let me outline a few issues: The 2021 Data BreachĪccording to GoDaddy’s own report filed with the SEC, unknown attackers gained access to the system used to provision the company’s Managed WordPress sites for a period over two months. Over the years GoDaddy has made attempts to improve its hosting services, mostly recently by jumping on the bandwagon of “managed WordPress hosting” and offering accounts which are in their words: “optimized for speed, effortless updates and total reliability…designed specifically for WordPress.” Overall, GoDaddy’s bargain basement shared hosting was never much of a bargain. This appears to be caused by a combination of poor server maintenance and again lack of management of customer use of those servers.

Even simple HTML-only websites without programming vulnerabilities, experience intrusions and defacements. In my experience hacked websites are also more common among GoDaddy’s shared hosting customers than many competitors. This situation causes slow, unpredictable website load times that cause financial loses for customers when frustrated visitors prematurely leave their website. While it is reasonably competent at the former, the company’s cheap hosting packages are notorious in the industry for underperformance due to server over subscription- that is, placing too many accounts on a single server and not managing the use of server resources by customers.

BACKUP BUDDY REPLACE OLD VERSION WITH NEW REGISTRATION

Historically, GoDaddy has been known for its domain registration and cheap shared web hosting services. GoDaddy: The “Bargain” Basement of Website HostingĪn ‘artist’s depiction’ of a GoDaddy web server trying to serve its pages to patient visitors. Your mileage may vary, but I have my doubts. These notes are based on my first-hand experiences with GoDaddy managed WordPress hosting and GoDaddy tech support.

BACKUP BUDDY REPLACE OLD VERSION WITH NEW PRO

Issues with shared GoDaddy Pro access to client accounts are frequent.Issues with clearing cache make it difficult to complete work efficiently.“Free” SSL certificate becomes very expensive after first year (see below).“Free” domain included is free for a limited period.Issues with Managing DNS or Updating/Deleting DNS Zone Records.

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Zone Records Randomly Update to Point to GoDaddy Servers.

Staging site push to live server doesn’t remove deleted files.

The Fall 2021 data breach of 1.2 million plus sites.

Backup buddy replace old version with new